Reports and Ratings for Abel's Locksmith:
Report Date: June 30, 2010
Work Done: Yes
Work Completed Date: November 15, 2009
Hire Again: Yes
Approximate Cost: $125.00
Description Of Work:
Replaced my two locks after keys were stolen from condo clubhouse. I called on a saturday, when I first
learned of the problem. He arrived promptly, did excellent work, and didn't charge extra for the weekend
visit. I'm very pleased.
Member Comments:
It went very well start to finish. The work was efficiently and expertly performed.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Report Date: February 09, 2010
Work Done: Yes
Work Completed Date: February 09, 2010
Hire Again: Yes
Approximate Cost: $95.00
Description Of Work:
Had front door lock re-keyed. Made six new keys, four of which were included in price as an Angie's list
coupon.
Member Comments:
Called on Monday to have door re-keyed. Scheduled appointment for following day, between 11 a.m.
and 1 p.m. Rod called about 9 a.m. to say another appointment had canceled and he could do job earlier
if I'd like. He showed up about 45 minutes later and the job was done in about another half hour. He was
friendly, polite, and professional.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Report Date: January 18, 2010
Work Done: Yes
Work Completed Date: January 16, 2010
Hire Again: Yes
Approximate Cost: $150.00
Description Of Work:
Rekeyed all locks in home.
Member Comments:
Rod was great. Professional, and pleasant. Came in and took a look at our locks. He said they were
simple enough to do ourselves if we wanted to save money and told us what to do step by step. We
decided we didn't want to do it ourselves and had him change our locks. We're so glad we did. We
highly recommend Rod.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Report Date: December 28, 2009
Work Done: Yes
Work Completed Date: December 28, 2009
Hire Again: Yes
Approximate Cost: $100.00
Description Of Work:
Fixed an old lock on a door.
Member Comments:
He immediately knew what was wrong with the lock and was quick to fix it. Also, he noticed my key was
bent and made a new one.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Report Date: November 18, 2009
Work Done: NA
Work Completed Date: October 25, 2009
Hire Again: NA
Description Of Work:
My wrought iron custom door latch was not functioning correctly. I sent Abel a digital picture, and they
said they couldn't work on it, but were very nice and gave me the name of another locksmith that worked
on custom items. I appreciated their assistance and would use them if I had a standard lock problem.
Overall A
Price N/A
Quality N/A
Responsiveness A
Punctuality N/A
Professionalism A
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Report Date: October 07, 2009
Work Done: Yes
Hire Again: Yes
Cost: $140.00
Description Of Work:
They rekeyed locks on a few doors at our house, making all the locks work with a single key and made
duplicates.
Member Comments:
They had a previous job which ran a couple hours late but called to let me know that was the case. That
said, Rod arrived the same day I called and completed the job in short order.
Overall B
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Convenience
What surprises came up during the course of the work? none
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Report Date: August 21, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost: $140.00
Description Of Work:
My front door lock was jammed. The locksmith quickly diagnosed the problem, fixed it and cut me two
new keys.Member Comments:
I picked this locksmith specifically because of his Angie's List ratings. The overall experience was great.
The locksmith was professional and the price was appropriate.
Overall A
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
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Report Date: August 21, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost: $110.00
Description Of Work:
I had an old security lock (push button type) on my sliding glass door that was stuck in the lock position.
Rod called right away and set up a time very quickly. While he couldn't fix it (it may be about 30 yrs. old),
he was able to remove it for me despite a stripped screw.
Member Comments:
He was on time, professional, courteous, and knowledgeable. Very efficient and nice.
Overall A
Price B
Quality N/A
Responsiveness A
Punctuality A
Professionalism A
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Report Date: August 03, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost: $168.00
Description Of Work:
Re-keyed deadbolt and doorknob locks on two exterior doors (4 locks total) and made copies of keys.
Member Comments:
We lost a set of keys while on a walk in our neighborhood - right before leaving for a camping trip. We
were anxious to get the locks changed on very short notice. Abel's Locksmith was simultaneously
courteous and efficient on the phone, even asking where I had heard of them (Angie's List, of course).
They arrived exactly when they said they would - 3 minutes early, actually. The locksmith was very
professional, finishing up in about 45 minutes.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? location, reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? punctual and professional
What did you like least about this contractor? nothing
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Report Date: July 27, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost: $65.00
Description Of Work:
Unlocked a closet door in my house that we locked by accident and discovered that we didn't have a key.
Member Comments:
I called at 8:30 am. Although I said it wasn't an emergency, I was told that someone would be out by 9:30.
At 9:30 I got a call that someone was on the way. By 9:50, my closet door was unlocked! I didn't get the
name of the gentlemen that provided the service, but he was very professional, polite, and personable.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? n/a
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Fast response!
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Report Date: July 21, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost: $85.00
Description Of Work:
Auto Lockout
Member Comments:
Answered phone and immediately gave 1 hour response window. Met at car. Was unlocked in a minute,
had remote Credit card machine, paid and service done within 5 minutes.
Overall B
Price C
Quality B
Responsiveness A
Punctuality B
Professionalism B
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? n/a
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? location, reputation
Have you used this company before? this is the first time I've us this locksmith.
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Report Date: February 14, 2009
Category: Locksmiths
Work Done: yes
Hire Again: Yes
Approximate Cost:
$125.00
Description Of Work:
Moved into a new house and needed to have four locks re-keyed for security.
Member Comments:
Called about 12:30 on a Friday to get an estimate and find out when they could come out next week. Got
a quote of $125 plus tax and they said they could actually come Saturday or even that afternoon. Given
the reviews on Angie's List, I decided not to get other quotes and book the work. He said someone
would be there in about two hours. Serviceman arrived almost exactly two hours later to the minute (I
think it may actually have been the owner -- he met with my wife). Changed the locks and gave us four
keys. I arrived home just as he was leaving and realized I had two designer keys -- baseball team logos
on them -- that I needed to have keyed. He stopped and made copies at no charge. Also made sure that
these copies worked in our locks.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Quick response, exact estimate
What surprises came up during the course of the work? None
What words of advice would you give other members considering this contractor? If rekeying locks, know
exactly what locks you have and how many keys you need
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Report Date: January 28, 2009
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$160.00
Description Of Work:
I called Abels locksmith after my keys were stolen. Rod arrived 1 hour after I called, as promised. I was
very impressed, as I had to be at the airport that afternoon, and I couldn't leave until I got the locks
changed. He was fast, efficent and very friendly and helpfull. He even made suggestions on making my
home more secure against burglaries. The price was exactly as quoted. He even gave me 4 free keys,
even though I didn't know about the coupon offer. He put my worries at ease. Job well done!
Member Comments:
He was on time, even with such short notice and provided excellent service!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? no
If no, what was the other source? On Google and Better Business Bureau web site.
Why did you choose this contractor? other:
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? polite, friendly, professional and did the work fast.
What surprises came up during the course of the work? He noticed a security issue with my sliding door
and fixed it.
What words of advice would you give other members considering this contractor? Hire them!
This is your space. Feel free to give us your two cents ... or quote your favorite movie? Keep up the good
work! I will definitly hire Rod again and recommend him to friends.
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Report Date: November 11, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$140.00
Description Of Work:
Two locks change on the main door of a condo.
Member Comments:
The locksmith came at the very end of the time that he had promised, but then, it was within the time
frame. He worked quickly and the locks were replaced now work smoothly.
Overall B
Price B
Quality B
Responsiveness B
Punctuality B
Professionalism B
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? 1-2 weeks
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
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Report Date: September 04, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$195.00
Description Of Work:
Rod rekeyed 3 doors and fixed two troublesome deadbolts.
Member Comments:
Rod arrived on time and was very friendly. He managed to figure out two locks my husband tried to "fix,"
and pieced together a deadbolt that is no longer available, thus saving us some money. He was efficient,
explained what he was doing with each lock, and gave us the four free keys from the Angieslist ad.
(Sometimes I think if you don't ask, people will just "forget," even when you tell them where you found
them. An overall painless experience, we will definitely hire him again.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? higher than estimate
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? yes
If yes, which source(s)? magazine
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Nice guy who likes cats and has one.
What surprises came up during the course of the work? That he could fix some mistakes that I thought
were unfixable.
What words of advice would you give other members considering this contractor? Use him!
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Report Date: September 01, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$400.00
Description Of Work:
2 knob-sets installed, 2 cover plates installed, 2 strike plates installed, plus parts.
Member Comments:
It was all good except that he missed our first appointment and we had to reschedule. He called to let me
know. Overall A
Price A
Quality A
Responsiveness B
Punctuality B
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? lower than estimate
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? 1-2 weeks
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Competent, fast and friendly.
What did you like least about this contractor? No negatives.
What surprises came up during the course of the work? None.
What words of advice would you give other members considering this contractor? None.
What words of advice would you give this contractor? None.
This is your space. Feel free to give us your two cents ... or quote your favorite movie? All good. No
problems.
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Report Date: August 29, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$128.00
Description Of Work:
Technician came to my new home and rekeyed 4 locks.
Member Comments:
No problems, he arrived on time and accomplished the rekeying with no problems.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Responsive.
What did you like least about this contractor? Nothing
What surprises came up during the course of the work? None
What words of advice would you give other members considering this contractor? Contact them for lock
issues with no worries.
What words of advice would you give this contractor? Keep up the good work and Thank You!
This is your space. Feel free to give us your two cents ... or quote your favorite movie? Thanks Angie's
List for the free keys! (part of the coupon deal)
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Report Date: August 26, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$159.00
Description Of Work:
Changed locks on four doors. Each door had a deadbolt and a knob lock.
Member Comments:
Everything was perfect except that he was a little bit late. But not late enough to make it a big deal.
Overall A
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? 1-2 weeks
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company.
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Report Date: August 01, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$161.00
Description Of Work:
We had 4 locks re-keyed and received 4 free keys per the coupon on Angie's List.
Member Comments:
He was on time, very professional and friendly. We were going to have two more locks re-keyed but I
didn't have the original keys with me and there would've been an additional charge to pick them.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? location
Have you used this company before? this is the first time I've used this company
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Report Date: April 21, 2008
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$200.00
Description Of Work:
Re-keyed 6 locks of our new home, having to pick 2 of the locks, due to a lack of keys for this door. We
had 4 keys made.
Member Comments:
We called on Friday, by Saturday noon the re-keying was done. The technician worked concentrated
and was very pleasant. It took about 1.5 hours until the job was done. Will recommend them!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Very professional.
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Report Date: November 30, 2007
Category: Locksmiths
Work Done: Yes
Hire Again: Yes
Approximate Cost:
$0.00
Description Of Work:
He re-keyed all of the locks in the house and added deadbolts.
Member Comments:
He was really professional and the workmanship was phenomenal. Really comfortable to be around. I
would recommend him to anyone. On time!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A